This Privacy Policy explains how Choon collects, uses, and protects your information when you use our application and services (the "Service"). By using the Service, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we may collect your name, email address, and login credentials.
- Payment Information: When you purchase credits, payment is processed by third-party providers (e.g., Stripe). We do not store your full payment card details.
- Track Metadata: To provide tagging and organization, we process metadata such as artist name, track title, album name, genre tags, and other related fields.
- Usage Information: We may collect data about how you use the Service, such as feature usage, credits consumed, and error logs.
2. What We Do Not Collect
- We do not collect or transmit your actual music files. The Service only processes metadata (artist, track, album, etc.).
- We do not sell or share your music library data with advertisers.
- We do not track your personal listening habits outside the Service.
3. How We Use Information
We use your information to:
- Provide, operate, and improve the Service;
- Tag and organize your track library using AI;
- Process payments and manage credits;
- Respond to customer support inquiries;
- Detect, prevent, and address fraud or misuse.
We may use aggregated, de-identified data (which cannot be linked back to you) for analytics and product improvements.
4. How We Share Information
We do not sell your personal information. We may share limited data with:
- Service Providers: Third parties that help us operate the Service (e.g., cloud hosting, analytics, payment processing).
- Legal & Compliance: If required by law, regulation, or to protect rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
5. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
- Metadata and account information are retained as long as necessary to provide the Service.
- You may request deletion of your account and associated data at any time (see Section 9).
- We may retain certain records if required by law or for legitimate business purposes.
7. Children's Privacy
The Service is not directed to children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.
8. Your Rights
Depending on your location, you may have rights under privacy laws (e.g., GDPR, CCPA), including the right to:
- Access the information we hold about you;
- Request correction or deletion of your data;
- Opt out of certain data uses;
- File a complaint with a data protection authority.
To exercise your rights, contact us at hello@choon.app.
9. Account Deletion & Data Requests
You may request account deletion by contacting us at hello@choon.app. Upon deletion, your personal information and metadata will be permanently removed, except where retention is required by law.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date. Continued use of the Service constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy, contact:
Madrugada LLC
Email: hello@choon.app